Our staff continued working throughout our office closure to educate ourselves on the virus and how best to protect ourselves and our patients. In order to do so, your visit may look a little different for the foreseeable future, and the video below will show you what to expect!
Here are the important takeaways:
1. To confirm your appointment, you must complete a pre-appointment screening. These questions are designed to assess your personal risk and determine if you have any symptoms that may require us to postpone your treatment.
2. Upon arrival to our office, we ask that you text or call our office number, 919-286-4481, when you arrive so that we can call you up when we are ready to seat you. Please wear a mask into the building. When you enter the reception area, your temperature will be taken by our receptionist prior to check in.
3. We have increased our levels of personal protective equipment, so we may be hard to recognize. Dr. Turner will always be in a purple scrub cap!
4. High volume suction will be used for all aerosol-generating procedures, and every patient will be given a pre-procedural rinse to neutralize any potential contaminants.
We have also instituted additional sterilization measures. These include high quality air purifiers in all treatment rooms and open areas, the use of a hypochlorous acid fogger to clean all treatment areas and neutralize produced aerosols, and UV sterilization of hard-to-clean equipment and re-usable PPE in an enclosed germicidal light box. Hypochlorous acid is a non-toxic disinfectant that is made naturally by the body's immune cells. It has been widely used in other industries to kill coronavirus and other similar pathogens. More information about the properties and benefits of hypochlorous acid can be found here.
We are dedicated to keeping you safe and providing you the exceptional care you expect from us. Please reach out with any additional questions!